SMS Integration's Hosted Service

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  • Toll Free Number (+usage)
     

  • Additional Telephone # (DID)
     

  • Additional Telephone # (Metered) (+usage)
     

  • Additional 911 Instance* (1 Included)
     

  • Music on Hold
     

  • Business Voice Softphone
     

  • Desktop App
     

  • Mobile App
     

  • Inbound only fax to email
     

  • Conference Bridge (10 Participants)
     

  • Inbound & outbound fax to email (300 pages)
     

  • Unlimited Usage is governed by our Acceptable Use Policy, Maximum of 1000 minutes per each line and is pooled across all line. Example 6 Hosted lines would be 6 x 1000 minutes equals 6,000 total minutes per month.


    **Requires a 1-year term or longer. All pricing subject to change.

Easy Auto Attendant


An Auto Attendant line can be assigned to a particular department, so that the user of an administrator line for this department (or for a higher-level department of which this is a subdepartment) can manage it. Alternatively, it can be assigned to the top-level Business Group, so that it can be managed only by the user of an administrator line for the whole group. Easy Auto Attendant has 2 time frames (Day, Night) and single level. One included with each Package.

Premium Attendant


A Premium Attendant line can be assigned to a particular department, so that the user of this line can manage the resources associated with this department and any sub-departments below it. Alternatively, it can be assigned to the top-level Business Group, so that it can manage the whole group, as many times as needed and multi-level.

Call Recording

The Call Recording option allows for recording all calls. The Call Recording Administrator Screen shows call details such as time, duration, inbound/outbound, etc. It can be viewed by group or individual and filter by date and time if needed. 

  • Selecting an individual call recording will give you detailed information as well as a .wav file that can be played, downloaded, saved or shared.

  • Overall summary and detailed reporting functions can generate HTML, Excel or CVS file for reporting needs.

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